About us (Adobe pdf)
How to Order (USA and Canada only),  office hours & additional catalog costs. For a 2021 price list, please click here or contact us at 704-279-5526 or via email at info@calcru.com		Packing & box sizes
Case Pricing		Pre-booked orders
Claims & Guarantee		Prices & price list.
Discounts		Returns
Back-order		Samples
Made in USA rules (FTC site)		Shipping & Handling Charges
Minimums		Shipping Links
NC & other state sales tax		Terms of Payment, Credit Cards, Credit App/COD/COD Company Check
Our RN number and Fed GOV on-line database

Additional services

Custom Ordering  To share this on your facebook-> Share Contract Cut and Sew	To see updates and pictures of custom styles -> Mike Jones is a fan of Granite Knitwear dba Cal Cru Create your Fan Badge	Closeouts, excess thread, equipment, etc. (some irregulars are shown on facebook)
Pocket Sizes		Made in USA tags and labels
Fabric Design display squares		Pictures of Facilities and directions to plant
Garment dyeing		Private Labeling our goods
Hangtags and Polybagging		Label Changing -outside goods including hats
Charges to change L/S to short sleeve -.70 cents ea		Charges to "shave" larger sizes to smaller. .75 + label
Charges to shorten length of garment, 60 each (example would be the beach dresses which are very long.		Apparel Sizing article. Nov 2011 Wearables Magazine. Click here.
Heat Transfer resources and Tips		Screen Printing & Embroidery
Charges for applying Heat transfers, Lettering & Numbering		Tips for printing on CoolMax. For technical information on Coolmax, click here. For Dri-release go here
Wipe Rags for sale		Adding Anit-Microbial to Coolmax.

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The minimum order is $50.00.  For orders less than this, add a $5.50 handling charge ($3.50 for less than minimum plus $2.00 handling fee per case).   We prefer (though is not required and it speeds shipment) to order in multiples of 6. To obtain a price list, please contact the company.

How to Order and office hours: Call 704-279-5526 . Fax is 704-279-8205. Our Office hours are Mon.-Thursday 9:00 a.m. to 4:30 p.m. EST. Closed on Friday. e-mail info@calcru.com

For our current price list, please download at www.calcru.com/docs/pricelist.pdf or contact us  via email at info@calcru.com  There is no charge for 1 to 5 catalogs. From 6 and above we apply a charge of $1 each unless management waives the fee. Same day shipping if called into factory by 3:00 p.m. EST. Just call our customer service department or sales representative and they will be happy to help you in any way possible.   We close for major holidays.

Samples of stock items are available  at the dozen price.  See regular terms/credit card/COD for payment options.  Samples are non-returnable. Click here for custom styles

Packing- Screen printers fold Special packaging available upon request at a surcharge. Go here for box sizes

Terms of Payment, Net 30:- Terms are net 30 days (DOI) to accounts with approved credit limits.  Late payments are subject to a 1 1/2% interest charge per month.  For accounts seeking terms please furnish current financial statement and credit references. A form to include appropriate information can be downloaded here.  Please allow 2-4 weeks to process credit information and to obtain approval. (revised 9/08)

Credit Card- Visa, MasterCard,  Discover and American Express accepted unless item is on the close-out list. Then C.O.D. only or an 3% up-charge may apply.

Company check (if using UPS as shipper)  accepted if approved prior to shipment. Click here for form (Adobe PDF file required to print) 
COD: Money Order or certified check.  All returned checks for any reason will have a $25.00 handling charge.  Refused C.O. D. shipments incur a 15% restock charge plus shipping charges incurred.
50% deposits  may be required on Custom orders  prior to ordering materials with the balance due upon shipment.

Discounts- A prepayment discount of 2% will be allowed on orders where a certified check or bank wire is received in advance of shipment.  C. O. D. does not qualify.  Order minimum is $1500.00.

Shipping and additional Handling Charges- All orders shipped freight collect our factory unless freight prepaid is advised by customer.  $2.00 a case handling charge UPS shipping for less than case packing. Case packing is six dozen per style, size and color except for bulky and heavier items such as fleece.  

Returns- No returns will be accepted without prior written permission.  We do not accept returns on garments damaged. decorated, ticketed or in any other way altered by the customer.  Flaws should be marked by tape.  Upon inspection of the return we will issue the appropriate credit.  A maximum of 30 days from the invoice date is given to return defective garments unless there are extenuating circumstances that would be a factor in extending the 30 day limit.  We do not issue call tags for defective goods. Go here http://www.easysourcing.net/site/e_site.html to learn about defects. Click here for an Adobe version of our return authorization form.

Pre-booked orders:  We need 60 days notice to shipping to change pre-booked orders.  Bonafide  P.O.'s are required and production is not initiated until credit is approved and firm delivery dates are received from the customer.

Shipping carriers-

• Go here to calculate UPS freight (our zip code is 28072). Select daily pick-up service. Our normal weight per case is 40 pounds(6 dozen per case). Select "your packaging". You do not need to enter box dimensions then hit calculate.
• for domestic rates go to US postal service ,
• for international go here. 
• Link to some of our local carriers
•  Standard box sizes
• Approximate number of dozens in a case.

Custom Ordering:  Please note all customer inquiries for  custom goods with a Cal cru label that are destined for Japan are now routed through our licensee Goodwear Inc. They may be contacted at 800-787-4951. For domestic inquiries, please see information below. 

• Jersey-white cotton & ash & oxheather- 25 to 125 doz. 6 doz per size (surcharges may apply for smaller quantities). Delivery could take from 2 to 4 weeks and dependent upon the availability of fabric. We utilize mostly tubular knit fabrics which are body sized. For example, we try to keep 18", 20", 22" 24" & 26" fabric in white and ash on hand. The 18" would be used for Adults size small, 20" is medium, 22" is large etc.
• Jersey- dyed . Generally 700 lbs of fabric per color, mixed sizes okay with several styles within the lot possible. This translates from 125 doz for adults or 250 doz kids tees. 12 doz per size minimum.
• We also have access to domestic & imported wide width goods such as terry, french terry, 1 x 1 rib, 1 x 1 rib lycra, baby ribs,  interlock, heavy weight fleece & others. Minimums are generally 50 doz.
• Custom orders may require a deposit of 50% prior to ordering materials with the balance due upon shipment.
• Be advised that quantities shipped may vary  + or - 10% due to the nature of knit fabric and technical constraints. 
• Additional costs for custom styles- Cost to make patterns is billed at $50 for the first size & $25 for each size there after. Markers which are needed every cutting where various sizes are cut from one width goods incur a cost of $25.   Samples of custom styles are billed at time and materials. Our per hour charge is $25 and typically it would cost $50 or so to produce a couple of knit top samples.  Throw in patterns and markers and you might be looking at $200 to produce a custom sample. If we can't do patterns and markers for you there are several independent companies that will. Go to  www.seams.org and there are few listed there. Please allow at least a minimum of two weeks to turn samples if the fabric is available.
• Apparel sizing guidelines. Click here for a Wearables article from Nov 2011 that gives a good overview of industry standards.

Contract Cut and Sew. We can take your knit fabric and cut and sew it into knit garments. Our minimum order is 300 pieces of a style. Within that style, the minimum per color is 150 pc and the minimum per size is 24. The customer is expected to provide all the accessories like labels, elastic, buttons, special threads if we do not have the type needed on hand, poly bags and tags if needed and packing boxes. We only supply the labor and the thread if we have the type needed on hand. Typical turn time is 4 to 6 weeks from receipt of fabric and approved sample. Please see above for patterns, markers and sample charges. For more information, please contact us at info@calcru.com.

Pocket sizes- We have two sizes we use. A regular 5 point pocket. 4 3/4" width by 5 3/8" in length (center pt). the other is a 6" x 6" square pocket. Both have the top flap sewn around a 1" pellon for extra support. When writing specifications we generally allow 1/2" seam allowance for all seams except a 2 needle bottom hem which is 3/4". Sewing operators seam allowance is 3/8". We use T-24 cotton wrapped polyester thread to sew using our automatic pocket setting machine. Consequently, please note that on dark garment dyes the thread does not dye exactly. It will "shine" a little more than regular cotton thread but otherwise does not detract from the look of the shirt.

For an education of the different types of stitches. Go to http://www.amefird.com and follow the links. (we do not have the capability to do all that are listed)

Private Labeling-
-To Relabel from our finished stock (assuming your label  is not wider than 2" or less than 1" -charges will increase for more complex labels.)

There are two ways that we relabel. Costs for relabeling OUR cal cru goods:

1. Our labels are cut out and yours is single-needled back in the same place.  We charge $.17 a piece to do this. Add $.05 cents each if a second label is required (example- one logo label and one paper label that includes content and size information.) It's not quite as nice as the below method but is similar to  most other companies method.
2. To unravel the necks (most styles are reinforced with cover-stitch or cover-tape) and insert your new label incurs a charge of $.32 cents per piece.  Add $.05 cents each if a second label is required (example- one logo label and one paper label that includes content and size information.) This method gives the garment the appearance that the label was sewn in when the garment was made. 

Relabeling of non Cal Cru goods

1. Cut out and single needle yours in- .21 cents. If second label- .07
2. To unravel and insert new label- .36 cents. If second label- .07

Please allow 5 to 10 working days for re-labeling. (prices revised 2/1/12. 1st increase since 2008)

-When  custom ordering (items made to order- see custom ordering) there is no additional charge for customer supplied labels unless it is wider than 2" or less than 1" in width.

If there are two labels sewn in during the same sewing operation (typically a brand name and joker label with washing and size instructions and set-in during the collar attachment  ) then  it's an additional $.05 cents each.

As for woven labels which are sewn on top of a joker label and NOT with the joker label the additional charge for attaching across the top of the label is $.12 cents each. Attaching down the sides is and additional $.12 cents each.

We can print joker labels for a customer using our Fasco 8500 hot stamp printing machine. We use 100% woven polyester tape and black ink is preferred for garment dyeing. The only width that we stock is 1 3/8" (other sizes are available but minimums could be high). Length can be varied up to 3". Click on the label picture to see the layout of the label. We can change sizes without added cost but if you change the layout a charge of $100 is incurred to make a new plate. We also have a plate similar to the above but without our RN number on it. General cost is $15.66 per 1M on a 1 3/8" x 1 7/8" label. That works out to 19 cents per dozen or a little more than a penny & 1/2 a piece.  Longer labels cost more. (revised 12/05)

-Private labels have to be furnished by the customer. Normal sized loop labels are 1 x 1/4" in width & 1 7/8" in length. The top 5/8" of the label is needed for sewing allowance though 3/4" is even better so don't design your label with the Logo at the very top!.
Label suppliers-  Car-Mel Products in Mooresville NC provides labels and heat transfer labels. Ph is 704-664-6660. Also, Jim Gilmore at Andco  which is located near Charlotte NC His email is-  andco@carolina.rr.com. Phone is 704-788-9526

See http://www.easysourcing.net/site/e_site.html for care labeling rules.

Label Changing- Outside Goods. The same fees above apply except a $25 handling fee is charged regardless of the quantity. For hats, label additions are .39 cents each for a label where 2 sides are single-needled down. For 4 sides, it is .55 cents each.

Back-order- Items out of stock will be back-ordered at customer's request.  Back-orders are subject to cancellation if we can't ship within 30 days.

Prices: All prices are based on net 30 day terms.  All prices based on 1-2-5-4 scale for adults and 3-4-4 scale for youth.  Prices prevailing at time of delivery.  Prices subject to change without prior notification.  Off scale orders are subject to up-charges. Most styles incur a 5% surcharge if 95% of order is size XL. Price lists must be obtained through the company.  See contact information here.

NC & other State Sales Tax Charges- To avoid incurring NC  sales tax (some counties are higher then Rowan), we need your Sales and Use Tax ID number. Otherwise products purchased for delivery in North Carolina (including pick-up at the plant) will incur this cost. This tax also applies to the shipping charges.  For NC info click here.

For delivery to out of state residents, you are required to pay your sales taxes directly to the state the goods were delivered in  unless  you have a  Sales and Use Tax ID number.

Case Pricing: New customers- You may qualify for case pricing by either purchasing by the case,  by selecting an assortment of products whose value totals $1500 or more (one-time-one location shipment)  This $1500 or more order does not have to be in case quantities.  Once that opening order requirement is met, any additional purchases during the balance of our fiscal year (September thru August) can be purchased at the case pricing level. If you haven't purchased from us in two years, you will need to re-qualify for case pricing.
 

Claims and Guarantee: All claims regarding incorrect merchandise or shortage must be made within 30 days from date of shipping. We guarantee materials and workmanship of our garments only when fair treatment is given to the garment under normal usage.  Although every effort is made to match colors as closely as possible, some slight variation due to dye lot variances may occur at times.  Measurements of finished garments may vary due to the nature of knitted fabric.  Shrinkage is unavoidable in knit garments. To minimize this and get maximum usage from all garments, please read and follow all washing instructions.
Special concerns on tubular stripe goods- Styles -RIDR , SWSS, SWSY, These styles are manufactured from tubular knit fabric.  This means that there will be no side seams and that the stripes or ridges will bow or appear to rise or fall looking across the front of the shirt.  Normally this skewing is not that noticeable unless a large print design that is square or circular is used.  It is advisable to inform your customer of this variance which may occur.
ALL SHIRTS ARE AMERICAN MADE AND FIRST QUALITY except  where noted.  RN#41253  Advertising and Specialty Industry number is ASI 43260.  Sage #63852. Federal government on-line database. 

Screen Printing & Embroidery- Click here for price list (Jan '12). It's in  Adobe pdf format. The services of several local suppliers are available to those who would like us to furnish a finished product.  Contact your sales representative or customer service 704-279-5526 for further information.

For color matching using Pantone Matching System information. click here to go to their site.

For Lettering, Numbering and team type garments thru our Outlet Store we now have a Cad cutter which offers solutions for many team and sports shirts. Please allow sufficient time to apply these. Generally we can do a small order of just a few that day. For 36 or so please allow about 2 or 3 working days.  Click on the picture below to see examples and enlarge. The retail prices vary from $3.50 to $6 (does not include price of shirt or tax). The outlet can be reached by calling 704-279-2651 or by e-mail at gkfoutlet@netscape.net Hours are 9 to 5:30 M-F & Sat 9-1. (For orders larger than 72 it's more cost effective to use screen printing.)

805 S Salisbury Ave. Granite Quarry, NC 28072

 For applying customer supplied heat transfers to shirts, the charge is .25 each. This is for wholesale orders only ~ not thru the outlet. $25 handling fee charged per order for outside shirts.

Garment dyeing- 

•  If you will be doing your own or using a garment dyer on your own, please note that we highly recommend a thorough test of any product prior to beginning full production. There are different temperatures most dyes use though 140 deg is most common. The other two are a cold dye at 105 and a hot dye at 180 deg. In particular, be wary of white finished t-shirts that are sold as is (like Gildan, Hanes, FOL ). Uneven levels  of optical brightener that they use in their finishing process can occur and when it does, you can have noticeable shade variations when using pigment dyes
• With body sized tubular goods, we recommend testing one of each size as there can be a wide variance between sizes. Also, if you are having us custom make the garment to be garment dyed that you should at least allow 2" in additional width. I.E. -Xl is normally 24" width tubular therefore before garment dye it would be wise to start at 26".
•  Due to the wide ranges of temperatures, chemicals and wash cycles that these products may have to undergo, we do not accept responsibility for any defects. One typical concern with body size goods is the crease that runs down the middle of the shirt. In some situations, this crease will dye a lighter or darker shade. This can be avoided by quarter turning the fabric while it is being prepared for cutting. This doesn't eliminate this possibility but it does move the crease to the sides of the shirt rather than down the front. Therefore, it would behoove any customer having us to make garments for them that will ultimately be garment dyed that they have them quarter-turned. (Please note that any cal cru product that is sewn in 100% cotton thread does not mean that it is quarter turned.)
• Up to 3% seconds should be acceptable to buyer according to International Prepared for dyeing Standards. For garments that have been dyed with the weather effect, there can be a reduction in the fastness to light over extended exposure times.
• For pockets,  we use T-24 cotton wrapped polyester thread to sew using our automatic pocket setting machine. Consequently, please note that on dark garment dyes the thread does not dye exactly. It will "shine" a little more than regular cotton thread but otherwise does not detract from the look of the shirt. (updated Oct 2006)
• Also, owing to variations in customers formulations and processing conditions beyond our control no guarantee with fastness properties can be made

Made in USA Hang Tags, labels, stickers-Surveys show that most Americans prefer to buy products that are made in USA.  Help make your product stand out among the crowd by highlighting it with a Made in USA label, hang tag and/or stickers.  They are available for a nominal cost simply by searching online. One company that offers stickers for a few cents each is www.aslabel.com

Heat Transfer Tips-When applying heat transfers, test the garment first (especially light colors and 50/50 poly/cotton garments) as you may have to place a slip sheet inside the garment to prevent the ink from the design or heat from the press affecting the back of the garment.  These slip sheets can be ordered from (Instagraphics (1-800-421-6971) or you can use regular brown paper or two used heat transfer papers. For custom heat transfers go to First edition and Transfer Express.  We charge .25 piece per location to apply customer supplied transfers to garments.

Tips for screen printing on CoolMax- The CoolMax White tee does not need any special handling or ink requirements. For the navy shirt and other colors however it would be better to run the garments thru  the dryer first  prior to printing. Obviously any dark colors regardless of fabric types require flash curing in order to prevent the color of the fabric from showing thru the ink.  It would be best to experiment with screen printing on colors. Many of our customers safely do this. However, with too much heat (over 300 deg F) dye migration might occur and discolor the print. For technical information on Coolmax, click here.

As for using plastisol heat transfers on coolmax, great caution must be used. Experiment first especially using dark colors. Also, the safety yellow can leave a yellow stain on the platen that is difficult to clean off.

The best looking designs that are completely absorbed into the coolmax are those using sublistatic inks. However, the color of the fabric changes the color of the inks so obviously thiey won't work on dark colors. We charge .25 piece per location to apply customer supplied transfers to garments.

Adding Antimicrobial treatment is available as an addon for coolmax fabric. The product is called Chem Fresh, has been certified by the military and lasts a minimum of 25 washings. The additional cost is approximately 5% to the cost of a doz shirts but only applies to custom orders of one dye lot or more. That's the equivalent of 1000 lbs unless a sample tub of 240 lbs is available. That translates to approximately 170  & 40 doz short sleeve t-shirts respectively.

Wipe rags. These are pieces of fabric that are cut out during the manufacturing process.  Various shapes and sizes but all are large enough for general cleaning. We pack our excess wiper rags in 30 to 50 pounds per bag. Please call 704-279-5526 or email us at info@calcru.com for current availability and prices

Design display squares-  Display Squares- available 100% cotton  jersey or 1 x 1 rib. Sold by the pound Prices based on size and availability of fabric. Example: black jersey 8 1/2 by 11". $4 a pound. Other colors possible available (see our catalog for colors). Minimum is 20 lbs or so which with the above example might create 40+ dozen. 

Hang Tags - We charge $.96  per dozen(.08 ea) to apply customer supplied hangtags.

Bag Stickers -To apply customer supplied stickers to bags - $1.80 per dozen (.15 each )

For Individual Poly bagging-
 

Shirts are folded in a square. Approx. 9" x 12"

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